New Clients

At A Better Way Massage, we strive to create a welcoming, safe, and comfortable environment for all of our clients and visitors. 


You're in great hands.

New Patients: 
During your first visit, your massage therapist will review and discuss the health information and history you've provided via the client intake form. Client intake forms are electronic for security. Your intake form link will be sent to you via email or text automatically when you schedule your appointment and once a year for updating medical information. Please complete this form prior to your session so we may have all of the information needed for the best care. Should you not have access to the online intake form, let us know and we can have you arrive early to fill out a paper form. If there is a prescription or referral involved, therapist and patient will decide together the best course of action to treat the diagnosis. You may be asked to provide measurable data for our records, such as rating your pain on a scale of 0-10 and taking visual measurements of your range of motion.

If you are brand new to massage, your therapist will give you a detailed walk-through of what to expect during your treatment. A brief overview of what they may cover:

  • Consent, consent, consent. A massage therapist should never require you to undress. Undressing is at your comfort level. A therapist should not be present while you are dressing or undressing for your treatment. A therapist should ask if you are comfortable with glute (muscles of the bum) work. A therapist is required by law in the state of Oregon to obtain written consent for breast massage, and internal pelvic treatment. Typically, massages are given with the client undressed to varying degrees, depending upon the areas of treatment, but only to the client’s comfort. Clean sheets and blankets are provided for comfortable coverage and draping. A therapist will keep the client covered throughout the massage unless they're treating a specific area. For example: with the client lying face down, the sheet/blanket would be draped to just above the glutes (bottom), allowing the therapist to treat the soft tissues of the back. A therapist can work through any amount of clothing.

  • What are you looking for during your massage session? Your therapist should be asking what is important to you. What areas do you hold stress and tension? Do you have any new or old injuries that you want to be addressed or avoided? Do you have any areas on your body that you don't like touched/massaged, or that may ticklish or sensitive? Do you have any areas that you appreciate being massaged? Are there specific modalities or types of massage that help your body? Have you come across a style of massage which you enjoy or dislike? A therapist should also be asking about the amount of pressure you prefer. Being new to massage, you may not know, but your therapist can help you determine what's best by checking in throughout the treatment and listening to the signals your body gives.

  • A little about me... Sometimes a therapist may describe their style, and walk you through what a treatment with them will be like. They may also take time to ask about different modalities and tools, like essential oils, or cupping, or hot stones.

  • Do you have any questions? Your therapist should allow time and space to answer any questions you may have. If anything was unclear, now is the time to ask. But don't ever think it's too late. You can always check in with your therapist throughout the treatment.

  • Receiving a massage can be beneficial in many different ways; it can also be quite a vulnerable experience. If anything is ever uncomfortable, in any way, tell your therapist. Feel free to ask questions about what your therapist is feeling, or doing to treat an area - you might be surprised at what you learn.

To minimize intake time, please fill out the intake form sent via email (this is HIPAA compliant), and complete the COVID prescreen prior to your session.

 

Accepted Insurances

  • American Specialty Health (Providence)

  • Blue Cross Blue Shield

  • Pacific Source

  • Motor Vehicle Accidents

  • Worker’s Compensation

 

Have any questions?
Use this form to get in touch.