To learn more about specific Specialties, you can visit our Services page.
Crystal Farlow, LMT, Owner [she/her]
Oregon License No. 15194
Specialties. Pre/Post-Operative Massage | Pre/Post-Natal Massage | Aromatherapy | Deep Tissue | Swedish Massage | Medical Massage* | Geriatric Massage | Cancer Massage | Cupping | Gua Sha | Manual Lymphatic Drainage | Trigger Point Therapy | Sports Massage | Red Light Therapy | Intraoral Massage | Kinesio Taping
Experience. Crystal has had over 16 years of experience in the field of massage therapy, with the last 14 years being in Columbia County. She graduated from Ashmead College and received her Oregon Massage Therapy License in 2008. While attending school she also received a certification in Aromatherapy by completing over 900 hours of learning with the Aromatherapy Foundation.
More About Crystal. After owning a corporate accounting business for 7 years, she found the stress was affecting her physical and mental health. She needed to increase the quality of her life. And she found that quality in a passion to help people.
Alternative and preventative healthcare have always complimented Western medicine philosophies. Treating the dis-ease, and creating an environment to prevent symptoms, and dysfunction just makes sense! Together with her passion and the knowledge of the human body and spirit, Crystal has found her perfect career. She is beyond honored to have been a part of the community’s health over these many years.
*Insurances Accepted: Motor Vehicle Accident, Worker’s Compensation, ASH Network, Providence Pending: Regence (BCBS), Moda (March of 2025), PacificSource, United
Joey Cantrell, LMT [he/him]
Oregon License No. 27302
Accepting New Clients
Specialties. Deep Tissue| Swedish Massage | Hot and Cold [Stone] Therapy | Trigger Point Therapy | Sports Massage | Red Light Therapy Medical Massage*
Experience. We are happy to announce that Joey received his license from the Oregon State Board of Massage Therapists in September 2022! Joey received his education from Carrington College.
More About Joey. After dozens of knee dislocations, surgeries, and rehab, dealing with muscle pain has been a part of Joey’s life since he was 16. The greatest part of that experience for him was discovering the many benefits that massage therapy brought to my quality of life. “I feel massage drastically increased my recovery time. And made the earlier stages of rebuilding muscle that was lost a lot less unpleasant,” he says. This is something that has stuck with him ever since and he is excited for the opportunity to help others with a better life too.
He enjoys going to the beach, kayaking, and enjoying the great outdoors that Oregon and the PNW have to offer. One of his life goals is to see as many countries as possible.
*Insurances Accepted: Motor Vehicle Accidents, Worker’s Compensation,
Regence (BCBS), Providence, ASH Network, PacificSource Pending: Moda (in March of 2025) United
Tayla Roberts, LMT [she/her]
Oregon License No. 28268
Accepting New Clients
Specialties. Relaxation Massage | Swedish Massage | Deep Tissue Massage | Pre/Post-Natal Massage | Geriatric Massage | Medical Massage*
Experience. Tayla graduated from East West College of the Healing Arts in March 2024 and received her Massage Therapy License in the same month. Prior to massage school, Tayla handled the day to day tasks here at A Better Way Massage , learning the aspects of the massage business and customer service.
More About Tayla. Tayla has always had “massage therapist” as a dream career in the back of her mind and after working many. years of desk jobs she finally decided that she was ready and excited to pursue that dream. Tayla strives to provide a safe and collaborative healing space where the client is encouraged to advocate for what their body and mind needs during their healing journey. She is excited to expand her knowledge by taking continuing education classes that explore different techniques and modalities.
When not massaging, Tayla enjoys being in the water, camping, adventuring with family.friends, and most of all spending time with her partner and son!
*Insurances Accepted:Motor Vehicle Accidents, Worker’s Compensation, ASH Network, Providence, Regence BCBS. Pending: Moda ( March of 2025), PacificSource, United
Bre Hendricks, LMT [she/her]
On-Call Only; regular appointments are not available.
Oregon License No. 26829
Specialties. Deep Tissue| Swedish Massage | Hot Stone | Cupping | Geriatric Massage | Table Thai | Pre/Post-Natal Massage | Sports Massage | Medical Massage*| Red. Light Therapy
Experience. Bre graduated from Pacific Northwest Massage Academy in December 2021 after completing a 725-hour program and passing her MBLEx.
More About Bre. When searching out healthful coping mechanisms for personal anxiety, Bre found that massage therapy was not only helpful with physical tension but also mental relaxation. Bre has always known she wanted to help people, and massage therapy fits perfectly. Her hope is to create a safe and comfortable space for healing. Through her first year as a practicing Massage Therapist, she plans to explore different modalities, and take continuing education courses to further her education.
*Insurances accepted: Motor Vehicle Accidents, Worker’s Compensation
Lindsey Roberts, LMT [she/her]
Oregon License No. 28689
Accepting New Clients
Specialties. Relaxation Massage | Swedish Massage | Deep Tissue Massage | Aromatherapy| Hot Stone| Cupping| Geriatric Massage | Medical Massage*
Experience. Lindsey graduated from Carrington College in September 2024 and received her Massage Therapy License in Oregon in November 2024. Since then she has worked closely with our therapists to gain as much experience and knowledge in the field. She is a quick study and is showing her dedication and care for all of our clients. Prior to massage school, Lindsey spent several years as a caregiver working with Seniors and Adults with Disabilities and in Senior Care. She was interested in finding more ways to help people and found a passion for massage therapy and all that it can assist with to improve people’s lives.
More About Lindsey. Lindsey enjoys spending time with her family and her dog when she is not helping others. She is interested in gaining more experience with Gua Sha, MLD, Thai Massage and assisted stretching,
*Insurances Accepted:Motor Vehicle Accidents, Worker’s Compensation Pending: ASH Network, Providence, Regence BCBS, Moda, PacificSource, United
Policies & Procedures
We intend to provide our clients with professional and therapeutic services. The following policies and procedures serve as a guide for first-time and repeating clients of A Better Way Massage.
We strongly believe that your time is valuable, as is ours. We make every attempt to be ready for your appointment at the scheduled time. In our commitment to providing a unique and outstanding massage experience and in consideration of our therapists’ time, we have adopted the following policies.
Cancellation, No-Show Policy
Please provide at least 24-hour notice if you need to reschedule or cancel a treatment. If a client fails to cancel within 24 hours, or fails to show up for a scheduled appointment, a $50 fee will be incurred, regardless of appointment type or length. You will be responsible for payment of the fee prior to any future appointments. If a client fails to cancel within 24 hours multiple times (2 or more), they may be asked to pre-pay for future services.
Safe & Inclusive Environment
Acknowledging every person and their experience is tremendously important to the health and wellbeing of our species. We aim to embody this in our practice. A safe and inclusive environment is one where you feel respected, valued, and supported regardless of your background, identity, or ability. There is no place for racism, sexism, homophobia, bigotry, fatphobia, shaming, judging or assuming in health and well-being. Please don’t bring it here.
Professional & Therapeutic Massage
At ABWM we provide healthful, professional services. It is our responsibility and desire to maintain a safe environment for everyone (employees and clients alike). If you are deemed to be acting in an unsafe manner, the following may be a result of your actions: ending a session/treatment early, transferring your care to a different therapist, terminating your access to the clinic, and/or contacting proper authorities. Unsafe behavior may include, but is not limited to: sexual advances, inappropriate conversation, aggressive or disrupting language or behavior, etc.
Arriving for Your Appointment
Please arrive for your appointment 10 minutes before the scheduled starting time. This allows you enough time to fill out the appropriate client form (new clients), intake/update conversations with your therapist, and prepare for the service. An early arrival can allow for a more relaxed experience. If late arrival is inevitable, your service may be shortened or rescheduled to keep the office on schedule; you will still be responsible for the entire price of the originally scheduled treatment.